ASN TV — Data Deletion Request
This page explains how to request deletion of data collected by the ASN TV app (Asian Sports Network Smart TV Application), available on Google Play and other platforms.
How to Request Data Deletion
To request deletion of your ASN TV data, send an email to [email protected] with the subject line “ASN TV Data Deletion Request”. Please include the email address associated with your ASN account (if applicable). You do not need to be signed in to submit a request.
We will process your request within 14 days and confirm via email when deletion is complete.
What Data Is Deleted
- Device pairing token — the token linking your TV to your ASN account is permanently removed from our servers.
- ASN account data — if you request full account deletion, your asiansports.com account and all associated personal information (name, email, order history) is permanently deleted.
- Firebase Crashlytics and Analytics data — anonymised crash and performance data associated with your Firebase Installation ID is deleted from Google Firebase systems.
What Data May Be Retained
- Order and transaction records — if you have made purchases on asiansports.com, we are required to retain transaction records for up to 7 years for tax and legal compliance purposes. This data is not shared with third parties.
Remove Your Device Pairing Only
If you only want to remove your TV pairing without deleting your full ASN account, you can do so by signing out within the ASN TV app. This immediately invalidates your device token on our servers without affecting your asiansports.com account or any other data.
Contact Us
For any questions about your data, contact us at [email protected]. For full details of our privacy practices, see our Privacy Policy.
Asian Sports Network
[email protected]
